Frequently Asked Questions

Everything you need to know about shopping with Mastermind Toys

What is the standard shipping timeframe?

We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their fashion staples sooner.

How do I process a return or exchange?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn and have original tags attached. Simply visit our online portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.

Are your materials sustainably sourced?

At Mastermind Toys, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.